Frequently asked questions
Everything you need to know before ordering your song.
How does it work?
Tell us the story in a few quick questions, we write and produce an original song in your chosen style, then you listen to a draft, request any changes, and download the finished song.
How long does it take?
Most songs are delivered within 48–72 hours depending on your package. Need it sooner? Add rush 24-hour delivery at checkout.
What languages can my song be in?
Over 35 languages, including English, Spanish, Portuguese, French, German, Italian, Russian, Hindi, Tamil, Arabic, Hebrew, Mandarin, Japanese, Korean, and many more — or a mix.
What music styles can I choose?
A wide range across Pop & Rock, Acoustic & Country, Hip-hop & R&B, Electronic, Latin (Salsa, Bachata, Reggaeton and more), World styles (K-pop, Bollywood, Afrobeats), plus Jazz, Gospel, Classical, Musical and others. You also pick mood, tempo, and vocal type.
Can I request changes?
Yes. When your draft is ready you can approve it or request changes right on your order page. Every package includes revisions; Premium and Business include unlimited revisions.
What if I don’t like it?
We offer a 7-day money-back guarantee. If a revision can’t make it right, we’ll refund you. See our Refund Policy for details.
Is the song made by a person or AI?
Your song is crafted by our songwriters using professional, AI-assisted production tools. The story, emotion, and direction come from you.
What do I receive?
A high-quality MP3 of your song. Depending on your package you may also get a lyric sheet, additional versions, or a lyric video. Add-ons like instrumentals and printed lyric cards are available.
Can I use my song commercially?
Songs are for personal use by default. For advertising, monetized content, or business use, choose the Business package or ask us about a commercial license.
Can I send it as a gift?
Absolutely — every order comes with a shareable gift page that reveals the song to your recipient with a personal touch.
I lost my order link. How do I find it?
Use the Find my order page to have your link emailed to you again, or contact us at hello@cloudiezzz.com.
Still have a question?
Contact us